Cliff Hagan is Executive Vice President, Customer Operations at Charter Communications. Mr. Hagan joined Charter in 2015 as Vice President, Business Integration and has served in several leadership roles, including Group Vice President of Technical Operations Support, and Senior Vice President of Shared Services for Customer Operations. He was appointed to his current position in 2019 and leads Charter’s Customer Operations, including customer service, billing operations and credit and collections.
Prior to joining Charter, Mr. Hagan served as Senior Vice President, Enterprise IT, for Cablevision Systems Corporation (now part of Altice USA). He also held multiple leadership positions at GE Aerospace and in the U.S. Navy.
He received a B.S. in engineering from the United States Naval Academy.