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|Charter to Bring 200 HD Channels, Improved All-Digital Network and Faster Internet Speeds to Customers in Montana, Wyoming and Colorado|
"By removing outdated analog signals, we regain bandwidth in our network enabling us to provide more HD channels and open the door to faster Internet speeds and future innovation," said Charter President and CEO
Once the all-digital upgrade is complete for all customers, Charter will double residential Internet speeds from 30 Mbps to 60 Mbps at no additional cost.
The Mountain States all-digital upgrade is scheduled to begin in August and run through November, with groups of customers transitioning to an all-digital network on a rolling basis.
The upgrade will impact more than 35 communities including
As part of this upgrade process, customers must take action by acquiring Charter-issued digital set-top boxes for each of their televisions.
With the use of set-top boxes, Charter customers will gain Video On Demand (VOD) access to more than 4,500 titles for every television in their homes.
Charter is making it easy for customers to receive one or more digital boxes at no cost for one, two or five years, depending on the customer's programming package and other qualifying factors. Customers can obtain these digital boxes at their local Charter store, through direct shipment where available or by calling to arrange a professional installation.
Charter will be communicating with customers about their scheduled upgrade date via direct mail, bill messages, outbound calls, and messages that will appear on their television prior to the cutover.
Charter has already completed all-digital upgrades in several markets, including parts of
Customers may visit www.charter.com/digitalnow or call 1-888-GET-CHARTER (1-888-438-2427) for more information.
Brian Anderson, Brian.Anderson@Charter.com, 817-945-1833; or Jack Hardy, Jack.Hardy@Charter.com, 360-258-5124