Charter to Bring 200 HD Channels, Improved All-Digital Network and Faster Internet Speeds to Customers in Montana, Wyoming and Colorado
100 percent all-digital network requires digital equipment for all TVs - customers to be notified of their conversion date and required actions one month in advance
BILLINGS, Mont., July 29, 2014 /PRNewswire/ -- Charter Communications (NASDAQ: CHTR) customers in Montana, Wyoming and Colorado will enjoy access to more than 200 high definition (HD) channels, better picture quality and significantly faster Internet speeds as Charter completes its move to a 100 percent all-digital network through the end of 2014.
"By removing outdated analog signals, we regain bandwidth in our network enabling us to provide more HD channels and open the door to faster Internet speeds and future innovation," said Charter President and CEO Tom Rutledge. "This upgrade speaks to the fact that Charter is providing our customers with the very best products at the very best value, and we've invested more than $2 billion in our fiber-rich network to make that happen."
Once the all-digital upgrade is complete for all customers, Charter will double residential Internet speeds from 30 Mbps to 60 Mbps at no additional cost.
The Mountain States all-digital upgrade is scheduled to begin in August and run through November, with groups of customers transitioning to an all-digital network on a rolling basis.
The upgrade will impact more than 35 communities including Billings, Bozeman, Butte, Canon City, Casper, Cheyenne, Cody, Durango, Gillette, Grand Junction, Great Falls, Helena, Kalispell, Missoula, Montrose and Sheridan.
As part of this upgrade process, customers must take action by acquiring Charter-issued digital set-top boxes for each of their televisions.
With the use of set-top boxes, Charter customers will gain Video On Demand (VOD) access to more than 4,500 titles for every television in their homes.
Charter is making it easy for customers to receive one or more digital boxes at no cost for one, two or five years, depending on the customer's programming package and other qualifying factors. Customers can obtain these digital boxes at their local Charter store, through direct shipment where available or by calling to arrange a professional installation.
Charter will be communicating with customers about their scheduled upgrade date via direct mail, bill messages, outbound calls, and messages that will appear on their television prior to the cutover.
Charter has already completed all-digital upgrades in several markets, including parts of Texas, California, Oregon, Washington, Nevada, Illinois, Missouri, South Carolina, Michigan and Massachusetts. The company plans to complete the upgrade across its 29-state footprint by the end of 2014.
Charter (NASDAQ: CHTR) is a leading broadband communications company and the fourth-largest cable operator in the United States. Charter provides a full range of advanced broadband services, including advanced Charter TV® video entertainment programming, Charter Internet® access, and Charter Phone®. Charter Business® similarly provides scalable, tailored, and cost-effective broadband communications solutions to business organizations, such as business-to-business Internet access, data networking, business telephone, video and music entertainment services, and wireless backhaul. Charter's advertising sales and production services are sold under the Charter Media® brand. More information about Charter can be found at charter.com.