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SEC Filings

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     We actively market our cable modem service to businesses in every one of
our systems where we have the capability to offer such service. Our marketing
efforts are often door-to-door, and we have established a separate division
whose function is to make businesses aware that this type of Internet access is
available through us. We also provide several virtual local area networks, which
permit networks of computers to be connected within a given area and are more
commonly referred to as LANs. These LANs are established for municipal and
educational facilities, including Cal Tech, the City of Pasadena and the City of
West Covina in our Los Angeles cluster.
agreement with WorldGate to provide its TV-based e-mail and Internet access to
our cable customers. WorldGate's technology is only available to cable systems
with two-way capability. WorldGate offers easy, low-cost Internet access to
customers at connection speeds ranging up to 128 kilobits per second. For a
monthly fee, we provide our customers e-mail and Internet access without using a
PC, obtaining an additional telephone line or tying up an existing line, or
purchasing any additional equipment. Instead, the customer accesses the Internet
through the set-top box, which the customer already has on his television set,
and a wireless keyboard, that is provided with the service, which interfaces
with the box. WorldGate works on both advanced analog and digital platforms and,
therefore, can be installed utilizing the analog converters already deployed.
Analog converters are devices to convert analog signals to digital signals. In
contrast, other converter-based, non-PC Internet access products require a
digital platform and a digital converter prior to installation.
     Customers who opt for television-based Internet access are generally
first-time users who prefer this more user-friendly interface. Of these users,
41% use WorldGate at least once a day, and 77% use it at least once a week.
Although the WorldGate service bears the WorldGate brand name, the Internet
"domain name" of the customers who use this service is "" This
allows the customer to switch or expand to our other Internet services without a
change of e-mail address.
     We first offered WorldGate to customers on the upgraded portion of our
systems in St. Louis in April 1998. We are also currently offering this service
in our systems in Logan, Utah, Maryville, Illinois and Newtown, Connecticut, and
plan to introduce it in eight additional systems by December 31, 1999. Charter
Investment owns a minority interest in WorldGate. See "Certain Relationships and
Related Transactions." As of June 30, 1999, we provided WorldGate Internet
service to approximately 4,300 customers.
     WINK-ENHANCED PROGRAMMING.  We have formed a relationship with Wink, which
sells technology to embed interactive features, such as additional information
and statistics about a program or the option to order an advertised product,
into programming and advertisements. A customer with a Wink-enabled set-top
converter box and a Wink-enabled cable provider sees an icon flash on the screen
when additional Wink features are available to enhance a program or
advertisement. By pressing the select button on a standard remote control, a
viewer of a Wink-enhanced program is able to access additional information
regarding such program, including, for example, information on prior episodes or
the program's characters. A viewer watching an advertisement would be able to
access additional information regarding the advertised product and may also be
able to utilize the two-way transmission features to order a product. We have
bundled Wink service with our traditional cable services in both our advanced
analog and digital platforms. Wink services are provided free of charge. Vulcan
Ventures, Inc., a company controlled by Paul G. Allen,