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S-4
RENAISSANCE MEDIA GROUP LLC filed this Form S-4 on 06/12/1998
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NETWORK SERVICES - TIMELINES AND PRICING
- -------------------------------------------------------------------------------------------------------------------------- 
                                                          # OF WORK DAYS                                     
     TYPE OF SERVICE                              (Mon - Fri excluding holidays)                   PRICING   
                                                                                                            
- -------------------------------------------------------------------------------------------------------------------------- 
<S>                                         <C>                                                 <C> 
SNA Circuit installations                   35 work days from entry into CSG's order process    per Customer
                                            system. Entry into the system can take 2 -5 days    contract    
                                            after the physical site information (complete 
                                            address, technical contact and phone number) is 
                                            verified. 40 work days from entry into CSG's 
Multi-Protocol (MPN) Circuit                order process system after design review of your 
installations                               network configuration which can take 7 - 10 days.
- -------------------------------------------------------------------------------------------------------------------------- 
Circuit expedites (SNA circuits only        25 work days (no guarantee on meeting requested     $1000 Processing   
- -- multi-protocol circuits can not be       deliver date)                                       fee, plus installation 
expedited)                                                                                      and monthly line fees.   
- -------------------------------------------------------------------------------------------------------------------------- 
Change circuit speed (upgrades
from 4.8 to 9.6, 9.6 bridged to 9.6
point to point, and from 19.2 to 56k
are not included because a new              35 work days                                        $100 processing
circuit is required)                                                                            fee/plus installation
    9.6 point to point to 14.4 or                                                               cost and monthly
19.2                                                                                            line fees
    (only requires a modem change
- -------------------------------------------------------------------------------------------------------------------------- 
Disconnect circuit (Can not be              30 work days                                        $300
expedited)
- -------------------------------------------------------------------------------------------------------------------------- 
On-Prem move                                20 work days                                        $25 plus telco
                                                                                                charges
- -------------------------------------------------------------------------------------------------------------------------- 
Off-Prem move
    Disruptive                              25 work days 35 work days plus 2 - 5 days for       $250 plus telco
    Non-disruptive (New Start Up)           verification of                                     charges
Note: New Start Up = new circuit-           address, technical contact and phone number.
- -- refer to Customer contract pricing
- -------------------------------------------------------------------------------------------------------------------------- 
Dial Back up to an Alternate Node           35 work days                                        $100 plus cost of
(DBAN) "SNA ONLY"                                                                               new telco line*
- -------------------------------------------------------------------------------------------------------------------------- 
Switched 56 Backup (56kbps only)            35 work days                                        $100 plus cost of 
"SNA ONLY"                                                                                      new telco line**
- -------------------------------------------------------------------------------------------------------------------------- 
Passport                                    10 work days                                        $300 plus a one
                                                                                                time $10 diskette
                                                                                                charge***
- -------------------------------------------------------------------------------------------------------------------------- 
NOTE: Expedites for the following services will incur an additional processing fee              $200 (expedite
                                                                                                processing fee)
- -------------------------------------------------------------------------------------------------------------------------- 
Access Changes (Region Change,               5 work days                                        $200 per controller
Group ID Change, Sys/Prin
Add/Delete)
- -------------------------------------------------------------------------------------------------------------------------- 
Add Terminal Controller Unit (Add           15 work days                                        $300
PU)
- -------------------------------------------------------------------------------------------------------------------------- 
Change Terminal Controller Unit             15 work days                                        $300
- -------------------------------------------------------------------------------------------------------------------------- 
Delete Terminal Controller Unit             15 work days                                        No Charge to the 
(Delete PU)                                                                                     Customer
- -------------------------------------------------------------------------------------------------------------------------- 
Reconfigure Terminal                        10 work days                                        $250
Controller/Brixton (various order
types/changes requires a 
reconfiguring of the 
controller/addressable device)
- -------------------------------------------------------------------------------------------------------------------------- 
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CONFIDENTIAL AND PROPRIETARY INFORMATION - FOR USE BY AUTHORIZED EMPLOYEES FOR 
THE PARTIES HERETO ONLY AND IS NOT FOR GENERAL DISTRIBUTION WITHIN OR OUTSIDE 
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